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Prescriptions medication4

For a safe and speedy service, repeat prescriptions are computerised. Your doctor will have entered onto the computer the medication that you are taking, and each time a new prescription is issued a new request form is also generated for your next request.

Repeat prescriptions have to be reviewed at least once a year by a doctor or prescribing nurse. When your repeat prescription warns you that you need a medication review, please contact the surgery and we will organise for your usual GP to review your medication. If the doctor needs to speak to you or see you, we will contact you.

 

When requesting a repeat prescription, please allow two working days (48 hours - not including weekends/bank holidays) for your prescription to be processed. If you have more than one repeat prescription, please try and order all your items together. The pharmacist can arrange to synchronise your medicines so they run out at the same time.

If you are travelling abroad, please read the following document - Prescription Advice for Patients Travelling Abroad

Patients can now see the status of their prescription requests on SystmOnline - for example if the prescription has been sent to the pharmacy via EPS the status will be 'Script has been sent to pharmacy <pharmacy name and address>'. This status also shows in the Prescription Request node on SystmOne.

How to request a repeat prescription

  • Order online via 'Online Services'

  • Hand deliver the prescription request to the box on the left hand side of the reception desk (no need to queue) or pop it in the post box outside if we are closed.

  • Fax your request to 01363 775528.

  • Hand your repeat prescription in to one of the Crediton chemists and they will deliver it to us for you

  • Post your repeat prescription request to the surgery

We cannot, for reasons of safety, take repeat prescription requests by telephone or by email.

 

Please cross out any items you no longer require and indicate whether you wish to collect the prescription from the surgery, or one of the local chemists. If you want the prescription posted to you please provide a stamped addressed envelope.  Please note that if you don't state which chemist you would like your prescription to go to, we will keep it here at the surgery; we do not assume you will be returning to the previous chemist you used.

 

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