Chiddenbrook Surgery has run a patient group since 2008. The Patient Group is made up of 11 people from our Practice area, to advocate for a broad cross-section of our patient population; they are a group of "critical friends". It is separate from the League of Friends, who raise money to buy none NHS funded equipment and services for the Practice.
Most years the surgery conducts an Independent Patient Questionnaire to get the views of our patients when they attend the surgery. The results from this survey of around 190 patients then helps to set the agenda for the patient groups discussion. We also get feedback from the GP Patient Survey and Friends and family test.
If there are any patients interested in getting involved, there are two options:
- Read the attached information and complete the Terms of Reference and Application
- Alternatively it is possible to get involved by signing up for the Patient Survey. The Patient Survey group is very much under construction at the moment.
Part of the meeting also gives members of the Patient Group an opportunity to give their own opinions on our services. The Practice also asks the group for feedback on things it is planning. For example we have changed our "On Call" Doctor system, but before we did we discussed the ideas with the Patient Group to get their feedback. By listening to their ideas we are increasing the number of appointments available for booking in advance and spending more time making sure we inform patients about the changes.
Meeting Notes, 2017
The links below take you to the notes from our discussions. We are nearing completion of this years Independent patient questionnaire, so if you visit the surgery please take the time to complete a questionnaire.
We welcome new members to the group particularly if you have an interest in representing a particular section of the community.
Thanks for your help
Richard Ward, Practice Manager