COVID-19 vaccination of priority groups  

We are planning for our COVID-19 vaccination service to be open to eligible patients from the middle of the week commencing 11th January 2021 onwards and we will soon start booking our patients into the dedicated clinic accordingly. However, there is a chance that the service will not be available until the following week, and if this is the case, we may need to rearrange appointments.

Please do not contact the practice to request a vaccine, we will contact patients in accordance with the national vaccination schedule.

We are not able to order vaccines, we can only provide vaccines as we receive them, so it will take time to vaccinate everyone. Please continue to follow the Hands, Face, Space guidance that is so very important.

Thank you for your patience and understanding.

Crediton GP Hub - Patients: Have your say

Chiddenbrook Surgery and New Valley Practice have been working together for some years.

We are now planning a merger of the two practices to a single practice and the exciting move to our

new building in 2021.We hope you will support us with what we think is a great opportunity and would welcome your feedback on the merger.

Let us know what you think by completing our survey

Merger FAQ & Questionnaire

Link to an online survey form

Press Release

Picture 1 of Proposed New Surgery

Picture 2 of Propsed New Surgery

COVID-19 Useful Links: 

Link to Help for End of Life Care for Families

Coronavirus - A Book for Children

Helping You Request Your Medication - Repeat Dispensing

 Facebook Visit us on Facebook

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eConsult - the new way to get medical advice.  From now on we'd like to encourage patients to contact us online rather than by phone.  Most people can complete the online form in less than 4 minutes, which will be reviewed by a clinician by the end of the next working day.  The software spots urgent problems and triggers an appropriate response.  eConsults are best done via the NHS App, so if you have a smartphone or tablet do take 5 minutes to register now.  

Patients unable to go online may still contact us in the usual way.  This change should help us cope with the winter pressures.  

Key features of eConsult

  • Quick: most people can complete the form within 4 minutes, often quicker that trying to get through on the phone.
  • Safe: the software behind eConsult has been designed by GPs within the UK, and will flag up urgent problems and direct patients to phone 999, or their GP surgery if appropriate.  The questions patients are asked have been carefully thought through.  This avoids relying on a GP to remember to ask all the right questions.
  • Convenient: eConsults can be completed from a smartphone, tablet or PC; any time of day, any day of the year, and will reduce the need to travel to the surgery, and then wait for an appointment.
  • COVID-19 risk: eConsults reduce the need for appointments and the risk of transitting infection
  • Greener: fewer car journeys.
  • Digitally excluded: those who aren't able to use eConsult should find that they can contact the practice more easily, because we've reduced the number of incoming phone calls.
  • General Practice Workload: eConsults can be dealt with more quickly than face to face or telephone appointments.  This should help us provide the high quality responsive service that we aim for. 

Our e-Consult service is available 24/7 and can also be accessed via this website. We encourage patients to use the e-Consult service to ensure that our telephone lines are available for the clinical team to help those most in need.

Please note we aim to respond to your eConsult within 2 working days, so if you submit an eConsult after 6pm on a Friday, you may not receive a response until the following Tuesday.

Thank you for helping us to keep our communities safe.

Healthy patients aged 50-64 are now eligible for the annual flu vaccination. If you are aged between 50-64 and haven't already received a flu vaccination, you can book an appointment either via our Online Services (preferably) or please telephone the surgery after 11am Tuesday to Friday.

***Link to Chiddenbrook Surgery Newsletter 2020***

Please note, the questionnaire to be returned is on page three of the newsletter, to the right hand side of the League of Friends report.

Crediton GP Hub - NHS announce approval for scheme build

Press Release, 27/8/2020

Picture 1 of Proposed New Surgery

Picture 2 of Propsed New Surgery

If you or someone you know has a life-threatening injury or illness, such as severe chest pain, bleeding, loss of consciousness or signs of a stroke, call 999 or go to your nearest accident and emergency department.

We are here for you at Chiddenbrook Surgery. We urge that you contact us by telephone or e-Consult (via this web page) if you have any worrying symptoms, not related to Coronavirus, so you can access our services. Our clinicians are here to talk to you and advise the very best course of action for you.  We use a very secure texting service for you to return photos to us if necessary.  These are filed straight into your medical records ready for your telephone consultation with our clinician.  Where needed, video consultations are also organised.  If the clinician needs to see you, they will advise the best time to come along to the surgery where you will be seen/examined in a very safe environment.

The clinicians are currently meeting their patients in the car park to avoid too many patients in the waiting area at one time, however if you are arriving by foot and the weather is cold or wet, you will be directed by a passing clinician to the waiting area until your clinician is ready for you.  If you are arriving by car, you do not need to let us know when you have arrived; please stay in your car and the clinician will find you as near to your appointment time as possible. 

Clinicians are using protective equipment when they do see people face-to-face to minimise the risk of transmission. We ask that you also wear a mask/face covering if you need to attend the surgery.

Hospitals are continuing to offer tests for cancer, and treatment for cancer. Social distancing measures are in place to keep patients and staff safe when they do come in for their tests.  The type of assessment may change and it may take slightly longer than normal, but this is still better than delaying until after the pandemic.

Hospitals are taking care to make their cancer assessment services safe for patients to attend, where this is necessary. Some have moved cancer services off-site, some are using video consultations.

Hospital procedures, operations and clinics are continuing to take place locally. You should not attend any appointment if you are self-isolating due to COVID-19 or have been informed by the hospital not to attend.

If you are experiencing symptoms of high temperature and/or a cough, you will need to contact NHS111 in the first instance. 

We appreciate that everyone is trying to do the right thing by staying at home at this time, however, we are concerned that those caring for children, especially children with complex or underlying health conditions, may be too worried about going to hospital at this time to seek urgent medical help in the way that they normally would. 

Nationally, the number of children with a delayed presentation to hospital is increasingly leading to further health complications and increased risk of serious illness, which could be avoided if medical help was sought sooner.

Please do not enter the surgery unless a clinician has asked you to attend.

Please either telephone, use our Online Services, or E-Consult.

Paperwork can be dropped into the red post box to the left of the front entrance and samples to the green post box.

Welcome to Chiddenbrook Surgery

The doctors and staff at Chiddenbrook Surgery in Crediton, Devon are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery and childhood vaccinations.

In addition to everything you need to know about the practice, you will also find a wealth of health-related information in the menu on the right hand side. Please have a look and do send us some feedback if you like, and don't forget that you can order your repeat prescriptions, inform us of your change of address and contact details, and book doctors' appointments, using 'SystmOnline'.  Please see the 'Online Services' section to the right to register for this service. 

Devon Doctors On Call 

Overnight from 6pm to 8.30am and at weekends, the practice is covered by the Devon Doctors Co-operative

They can be contacted by dialling 111. 

 For more information, please click on the following link: 

(Site updated 07/01/2021)
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