We can’t give you an inhaler, even though you had one five years ago when you had a bad cough ‘just in case’. We know it’s scary but lots of people really need inhalers every day, if you get one ‘just in case’ acute asthmatics might not be able to get one when they really need it.
We are sorry but we can’t give you paracetamol on prescription just because it is now out of stock to purchase over the counter.
We can’t advise you whether you should or shouldn’t self isolate. The Prime Minister has advised all to do so. Please follow the guidance. We know it’s not perfect but we don’t have anything else we can tell you. We are really struggling with the volume of calls seeking advice.
5. Fit (sick) Notes
We are not able to provide a fit (sick) note for patients who are self-isolating, COVID-19 isolation notes are available online from NHS 111.
6. Cancellation of Appointments
If you are due to have a routine appointment and we contact you to inform you that we need to cancel, please try and understand the unprecedented strain we are under; we are simply trying to keep everyone safe.
7. Attending Appointments
We are spacing out appointments to reduce the volume of patients in the waiting room and clinical areas. Please observe the social distancing guidance.
We hope this information is helpful.
Remember all NHS staff are working incredibly hard and doing their best to keep you safe.