Prescriptions – Change of quantity to 28 days

Unused prescription medicines cost the NHS in the UK an estimated £300million every year. This could pay for …


11,778 MORE community nurses or

80,906 MORE hip replacements or

19,799 MORE drug treatment courses for breast cancer or

300,000 MORE drug treatment courses for Alzheimer's or

312,175 MORE cataract operation



Redlands Primary Care are committed to reducing this waste and improving patient safety. Hence from the 1st April 2021 we will be changing the standard quantities of our prescribing intervals to 28 days*. The change will follow on from annual medication reviews. This will reduce the wastage when a medication is stopped or changed and will reduce the risk of errors when medication is changed in the middle of a supply.

Prepayment certificates can help with medicines costs ( and electronic Repeat Dispensing ( ) can help with the convenience of obtaining your prescriptions. The community pharmacists and practice clinical pharmacists can help with these.


* Individual prescription quantities may vary depending on the drug/condition being treated at the discretion of the prescribing clinician   


COVID-19 Vaccination of Priority Groups  

Can we ask patients not to call the practice to request a vaccine, we will contact patients in accordance with the national vaccination schedule.  We are not able to order vaccines, we can only provide vaccines as we receive them, so it will take time to vaccinate everyone. Please continue to follow the Hands, Face, Space guidance that is so very important.

Thank you for your patience and understanding.

 Redlands -Threshers & Redlands - Newcombes

The new arrangement started on April 1, 2021.

We are now officially Redlands Primary Care - Threshers until we move to the new surgery in the late summer, or early autumn.

The merged practice will remain on three sites (Threshers, Newcombes and Thorverton) until the move to the new building on Joseph Locke Way. All telephone numbers will remain the same until the move. For more details please click on the link: Patient Letter

COVID-19 Useful Links: 

Link to Help for End of Life Care for Families

Coronavirus - A Book for Children

Helping You Request Your Medication - Repeat Dispensing

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Late May Bank Holiday


We will be closed for the Bank Holiday Weekend,

re-opening on Tuesday 1 June


*For general advice or for the out of hours service,

please telephone 111 (NHS111)   

For medical and administrative help from please click on the above banner.

We are here for you at Redlands Primary Care (formerly Chiddenbrook Surgery). We urge that you contact us by e-Consult (via this web page) or by telephone if you aren't online.  Our clinicians are here to talk to you and advise the very best course of action for you.  We use a very secure texting service for you to return photos to us if necessary.  These are filed straight into your medical records ready for your telephone consultation with our clinician.  Where needed, video consultations are also organised.  If the clinician needs to see you, they will advise the best time to come along to the surgery where you will be seen/examined in a very safe environment.

The clinicians are currently meeting their patients in the car park to avoid too many patients in the waiting area at one time, however if you are arriving by foot and the weather is cold or wet, you will be directed by a passing clinician to the waiting area until your clinician is ready for you.  If you are arriving by car, you do not need to let us know when you have arrived; please stay in your car and the clinician will find you as near to your appointment time as possible. 

Clinicians are using protective equipment when they do see people face-to-face to minimise the risk of transmission. We ask that you also wear a mask/face covering if you need to attend the surgery.

Hospitals are continuing to offer tests for cancer, and treatment for cancer. Social distancing measures are in place to keep patients and staff safe when they do come in for their tests.  The type of assessment may change and it may take slightly longer than normal, but this is still better than delaying until after the pandemic.

Hospitals are taking care to make their cancer assessment services safe for patients to attend, where this is necessary. Some have moved cancer services off-site, some are using video consultations.

Hospital procedures, operations and clinics are continuing to take place locally. You should not attend any appointment if you are self-isolating due to COVID-19 or have been informed by the hospital not to attend.

If you are experiencing symptoms of high temperature and/or a cough, you will need to contact NHS111 in the first instance. 

We appreciate that everyone is trying to do the right thing by staying at home at this time, however, we are concerned that those caring for children, especially children with complex or underlying health conditions, may be too worried about going to hospital at this time to seek urgent medical help in the way that they normally would. 

Nationally, the number of children with a delayed presentation to hospital is increasingly leading to further health complications and increased risk of serious illness, which could be avoided if medical help was sought sooner.

Please do not enter the surgery unless a clinician has asked you to attend.

Please either telephone, use our Online Services, or E-Consult.

Paperwork can be dropped into the red post box to the left of the front entrance and samples to the green post box.

Welcome to Redlands Primary - Threshers

(formerly Chiddenbrook Surgery)

The doctors and staff at Redlands Primary - Threshers in Crediton, Devon are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery and childhood vaccinations.

In addition to everything you need to know about the practice, you will also find a wealth of health-related information in the menu on the right hand side. Please have a look and do send us some feedback if you like, and don't forget that you can order your repeat prescriptions, inform us of your change of address and contact details, and book doctors' appointments, using 'SystmOnline'.  Please see the 'Online Services' section to the right to register for this service. 

Devon Doctors On Call 

Overnight from 6pm to 8.30am and at weekends, the practice is covered by the Devon Doctors Co-operative

They can be contacted by dialling 111. 

 For more information, please click on the following link: 

(Site updated 17/05/2021)
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